Once we first reported on social media marketing, it really is by having a hefty heart we announce that En Masse Entertainment is shutting straight down. For anyone that play TERA or Closers, please sleep guaranteed, support for all titles will stay.
This informative article will be updated much additional information becomes available. Please choose that is“Follow bookmark these pages and refer right back for updates.
Choose your platform below to look at solution information that is moving have now available.
Windows
Gameforge will soon be taking over publishing of TERA Computer in united states, with regards to servers set to get November that is live 12.
Account Migration web web page: you are able to finish Account Migration any time. You will still be able to play until that date if you complete account migration before En Masse servers go offline.
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Account Migration is available . To make certain your bank account information is preserved and
transported, please Account that is complete Migration this era. Go directly to the Account Migration page to get going. Migrate your account to unlock event that is special from Gameforge and guarantee your EMP stability and development can be obtained right whenever Gameforge’s united states servers available.
You will be able to continue playing on En Masse servers until that date if you migrate.
- EMP money can no much longer be bought.
- EMP can nevertheless be invested in-game, and items will stay available until servers get offline at En Masse.
- EMP Transfer Suggestions.
Elite reputation subscriptions are not any longer available.
Recurring re re payments for current Elite reputation subscriptions are disabled.
Elite reputation vouchers can nevertheless be bought through the shop that is in-game staying EMP stability.
Players that has A elite that is active subscription enjoy TERA Club advantages on Gameforge servers aswell. (Remaining membership time is supposed to be carried over.)
Elite membership voucher things will perhaps not focus on Gameforge servers, so please make use of a few of these things prior to the host shuts down.
En Masse Ecosystems
- brand New Account creation – brand new game account creation is disabled. Nevertheless, all present accounts that are active nevertheless log on to handle their account and get on our games.
- Web shop – we now have closed our internet shops for many items. In-game stores continues to record products that are available.
- Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
- Discussion boards – The TERA discussion boards stay available. We possibly may upload player that is future to your News and Announcement area.
- Discord – Gameforge’s formal TERA Discord host
- Social media marketing reports – En Masse continues to manage the Facebook web page and might there share player communications until solution has transitioned to Gameforge. (take note that the Twitter account happens to be handled by the brand brand new publisher of TERA for system, therefore will not offer TERA PC-related information. The TERA Instagram account (official_tera) happens to be perhaps perhaps maybe not active.)
- Support – Support will transfer regarding the exact same date that we transfer the video game solution. Up to that time, En Masse continues to offer help. After the transfer of solution occurs, it is important to contact the publisher that is new customer care group for almost any difficulties with TERA.
Will items that are account-bound held?
- This will be presently perhaps maybe not planned therefore players are encouraged to claim as numerous of those things while they require prior to the host closes.
Do i must do prepare such a thing before servers near?
- Please claim all products in your product claim, product broker, mailbox and guild bank before the host shuts down, as unclaimed products can be lost otherwise.
- Please additionally be sure to exchange your entire token products ahead of the host shuts down as a few of them could have different content or won’t work anymore a while later.
What goes on to my TERA Rewards Levels?
- The Rewards-System had been system unique to En Masse that isn’t for sale in other TERA area. As a result, it unfortunately won’t be feasible to transfer any status or progress because of this.
- Please see Gameforge’s Transfer FAQ for lots more details.
Extra information about the transfer of solution
- KRAFTON Console Dept. has had over management of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and things can be found from the Krafton servers after acceptance for the account transfer stipulations (upon introducing the video game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has built an official that is new Console Discord host
- Social media marketing reports – Krafton has had over handling of the Twitter account.
- Support – help has moved to
KRAFTON Console Dept. links
PlayStation
En Masse isn’t any longer offering help for TERA Console. Please contact publisher that is new’s help team for support
more information concerning the transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and services.
Account Transfer procedure
- All figures, development, and things can be found in the Krafton servers after acceptance associated with account transfer conditions and terms (upon starting the overall game).
- EMP money can no much longer be bought.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has generated an official that is new Console Discord host
- Social media marketing reports – Krafton has had over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
exactly just What next?
If you have tried all of this and nevertheless require assistance, you’ll find community of gamers on our discussion boards or perhaps you can contact help.